In post-pandemic Japan, some employees are taking smile classes. Greeting customers with a smile is important now that masking is no longer mandatory in the country, but more goes into the gesture than one might think. Lucy Craft reports from Tokyo.
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In post-pandemic Japan, some employees are taking smile classes. Greeting customers with a smile is important now that masking is no longer mandatory in the country, but more goes into the gesture than one might think. Lucy Craft reports from Tokyo.
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